ComplaintsforSanders Tree Service, LLC
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Complaint Details
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Initial Complaint
03/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We, my husband and I, paid Sanders Tree Service $7,500.00 to remove trees and grind the roots from our yard. They worked on December 16th & 17th, 2022. On December 17th, they broke our power line leaving us without power to our house. On December 18th, 2022, my husband and I paid for hotel accommodation because we were still without power. Sanders Tree Service did not return to finish the job. We have contacted Sanders Tree Service numerous times requesting them to come and complete the job. Although, ***** Sanders, said they will come back and grind the roots, they have failed to do so. As recent as Tuesday, March 14th, 2023, my husband spoke with ***** Sanders in person requesting to they come back and finish grinding the roots. ***** Sanders said they would come and grind the stumps on Tuesday but again failed to do so; and subsequently, has refused to communicate with us. Sanders Tree Service has not tried to resolve the problem. We need to have this job completed.Customer response
03/22/2023
On Tuesday, March 21st, 2023 Sanders Tree Service came and finished the job of grinding the tree roots. Thank you for your help.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.