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Find a Location

Navigator Credit Union has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Navigator Credit Union

      6012 Highway 63 Moss Point, MS 39563-9534

    • Navigator Credit Union

      1850 Highway 90 Gautier, MS 39553-4806

    • Navigator Credit Union

      1019 De la Pointe Dr Gautier, MS 39553-5501

    • Navigator Credit Union

      11281 Highway 49 Gulfport, MS 39503-3396

    • Navigator Credit Union

      1201 Jackson Ave Pascagoula, MS 39567-4353

    Business ProfileforNavigator Credit Union

    Credit Union
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Commercial/ Business Loans 

    Personal Loans 

    Signature Loans 

    Auto Loans Indirect & Direct 

    CDs 

     

    Products & Services

    Savings, Loans and Deposit Products

    Business Details

    This is a multi-location business.

    Find a Location

    Navigator Credit Union has 14 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Navigator Credit Union

        6012 Highway 63 Moss Point, MS 39563-9534

      • Navigator Credit Union

        1850 Highway 90 Gautier, MS 39553-4806

      • Navigator Credit Union

        1019 De la Pointe Dr Gautier, MS 39553-5501

      • Navigator Credit Union

        11281 Highway 49 Gulfport, MS 39503-3396

      • Navigator Credit Union

        1201 Jackson Ave Pascagoula, MS 39567-4353

      Headquarters
      6012 Highway 63, Moss Point, MS 39563-9534
      BBB File Opened:
      10/27/2006
      Years in Business:
      84
      Business Started:
      11/24/1939
      Business Incorporated:
      11/24/1939
      Type of Entity:
      Corporation
      Business Management
      • Ms. Laura Hamner, Board & Community Relations Officer
      • Ms. Sonya Jarvis, President/CEO
      • Mrs. Sally Hoffstadt, Chief Growth Officer
      Contact Information

      Principal

      • Ms. Sonya Jarvis, President/CEO
      • Mrs. Sally Hoffstadt, Chief Growth Officer

      Customer Contact

      • Ms. Laura Hamner, Board & Community Relations Officer
      Additional Contact Information

      Fax Numbers

      • (228) 285-8407
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/08/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      I am receiving mail from Navigator Credit for my ex daughters in law, for the last ten years, I have sent her mail back to them several times stating this person no longer lives her, there is a conflict with her mail continuing to come here, I was told that no one can stop them from sending mail to my home unless they get permission from the recipient, If I send it back it don't work, but I am not allowed to open it are throw it away, any help would be appreciated
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Holleigh E

      1 star

      12/14/2023

      terrible credit union. we’ve had a joint checking and savings with them for 4 years and just applied for an auto loan with them (1st time applying for that or any with them) we were trying to compare rates so we got several pre approval rates and already had 4 when we decided to try them since they are our actual bank (one of them) and the others that approved us were not . they DENIED us. didn’t even call to tell us. kept us wondering and waiting when we had already picked out the vehicle we wanted to buy. the next credit union (**** *****) i called, they approved me instantly with a 4.5 percent apr we are cancelling our account with them tomorrow ! can’t put my money with a business that isn’t there for us when needed and others were. highly disappointed. do not chose this credit union.

      Local BBB

      BBB Serving Mississippi

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