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ComplaintsforMike's Truck & Trailer Repair
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Complaint Details
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Initial Complaint
05/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We have a Freighliner dump truck we took to him and he said the injectors needed to be replaced on 3-31-2023 he said we had to pay for parts up front and it was $3200.00 we paid on that day he said truck was fixed and we picked it up on 4-5-2023 it cost us a addional $1200.00 for labor for a total cost of $4400.00 we drove it home but it is not fixed so we called him and he said to bring it back which we did Good Friday April 7 2023 the injectors are still doing tha same thing getting air and it causes the truck to shake and run rough which it should not do,he has had the truck about 8 weeks and it is still not fixed he has given us one excuse after another says it will be ready in an hour or next morning also he said company sold him wrong injectors they were gonna stand behind them he said he would have fixed when he got 1more injectors 2 weeks ago he had injectors out but that was not case either he said yesterday it would be ready that evening or by this morning May 16 or 17 according to him he has changed two sets of injectors that were no good from company so he had to get another set the stories are a mile deep we are in between a rock and a hard spot he has our truck and our money he said 6 weeks ago he was going to stand behind his work and it would not cost us anymore but as it is we have nothing on truck,no money nothing we have receipts for the $4400.00 but he also has our truck what can we do,can you help
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.