Business ProfileforProduct Junkie Naturals
Current Alerts For This Business
According to information in BBB files, this company has a pattern of complaints concerning customer service issues, delivery, and refund issues. Specifically, Complaints allege customers purchase product on the company’s website. Complaints indicate once the product is ordered and paid for the company sends an email stating their order is in pre-shipment status, but no further response is received.
Complaints further allege when consumers attempt to contact the business by phone or email to determine the status of their order, they are unable to speak to a representative. The company is non-responsive to telephone calls or emails. Many customers requested refunds for their order that was never delivered; however, the company failed to honor those requests as well. On September 02, 2022, BBB contacted the company seeking their voluntary cooperation in eliminating the pattern of complaint. Product Junkie Naturals failed to respond to BBB's request to voluntarily address the pattern of complaint.BBB advises consumers to use caution when deciding to do business with Product Junkie Naturals based on the customer complaint concerns reported to BBB.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 5053 South Drive, Pearl, MS 39208
- BBB File Opened:
- 7/29/2022
- Business Management
- Ms. Bernice D Gathings, Manager
- Contact Information
Principal
- Ms. Bernice D Gathings, Manager
Customer Contact
- Ms. Bernice D Gathings, Manager
Customer Complaints
7 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/22/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
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