4 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Olivia M
1 star08/07/2023
No service no phone calls no generator finance product through bank I would like my money back and this not to affect my credit. Synchrony bank disputing my claim then what? Why should the customer have to go through turmoil for someone mishandling there business.Review from Sheila W
1 star07/06/2023
This address is an empty building. We paid Over $12,000.00 in November 2021 and we have no product. We went to the address and empty suite with a trailer with a flat tire on the outside. We were constantly told delay due to different factors, now no answer on the phone and no product.Review from Karen W
1 star07/04/2023
They cross over $4000 for my elderly parents after knowing they filed bankruptcy, and they did not disclose that to usReview from Richard J
2 stars05/20/2023
I scheduled an appointment with Generator Power Solutions of Pearl, MS to come to my mother's house last year (2022), in April, to see what Generac product would be needed for our home. That went well and my mom proceeded to paying the first half of the cost ($5,073.15) with an ETA of 20 weeks for installation. Since that time, I have called Generator Power Solutions many times seeking an update and was given various reasons for the delay (i.e. product had not arrived yet but should be in the next month, scheduling conflicts such as overbooking, employee terminations which resulted in needing to train new hires, general demand of products vs. lack of installers). The lady I have spoken with every time I have called, whose name is ****** I believe, has been very professional and understanding of my displeasure. However, it has now been over 12 months and my mom and I are very concerned when or if we will get our product. Now today, when I went to the BBB's site to see what was being said about Generator Power Solutions, I see a "SUSPENDED" status on this business as of yesterday, May 19, 2023. This has prompted me to submit this review. I intend to follow up with the business again late next week (probably Friday), and depending on the response I get there will determine how I will proceed (i.e. visit the BBB office in Flowood or seek legal counsel).
Customer Review Rating
Average of 4 Customer Reviews
Contact Information
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.