ComplaintsforMufflers Etc.
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Complaint Details
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Initial Complaint
03/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On March 14 2023 at 4:05 pm, I went to the muffler shop for repairs to my 2008 ***** accord. I needed to replace my.flex pipe which was causing my car to sound like a small motorcycle. I told replace my flex pipe was 85 bucks.i agreed and allowed him.to fix it. He mentioned I had rust damage so he cut the rusted pipe and replaced it. The cost went from 85 to 150 .He cut more than I expected. A little I relealized he cut my rear catalytic converter. When he finished the job it was closing time. I left and by the time I got home, I forgotten .y.converter. I came back this more at 9;00 am to get my.part. he explained that the shop keeps the part and stated the.*********** law requires him to keep it. I did not trusted that statement so I stayed and call around and other shops.mentioned that I can keep the part. He told him that and he stated that he did me a favor because I had 100 to pay instead of 150. He added 120 dollars to my remaining balance after we agreed to the 150 fee. He texted me.that I have until Friday morning to pick up my converter. I think he is price gouging and keeping my property for no reason to make make money on my property that is owed to me
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.