Business ProfileforSandy's Auto Repair & Machine Shop

Date ********** was 9-1-2023 I dropped my car off to them on wed. Aug 30 before They opened with note and keys in drop box per our previous conversation because i had to work They were to check it out and contact me. No call by 230p so I call them they hadn't got it in. They will call when they do. They call 345p couldn't get it pulled in to check out, they will check it out first thing Thurs morning. No call 140p, I call them still hadn't checked it. 232p they call with the diagnosed problem and price, I ok'd to fix it. They call me back 419p cant get parts till tomorrow which will be Friday that's 2 days they have had my car and Friday will make 3. I call 241p because I hadn't heard from them and I get off at 530p I need my car and to make arrangements to pick it up they said they were about to call me they still awaiting 1 part but it will be ready by 5 and they close at 5 so to make a long story short I pick my car up it has the exact problem I took it in for, and noise appears to be worse . I didn't notice until I had to turn a corner and there was the exact noise.so of course there closed now and for the weekend, and Labor day was monday. So I immediately called when I got home left a VM of my concern and that I would be back on Tuesday. I call bright and early Tues left VM that I was coming. I got there they said no one was there yet to drive it with me so I left it again. They hadn't called by 3p so I called them no one pulled it in yet they'll CA me shortly. Called me back at 344p wanting$400 more dollars I said what's different that wasn't found a few days ago when you had it. So I refused to give them another dime and told them I will be to pick my car up leave my keys under my ***** They thought I was just gonna give them more money. Picked up my car and it was so noisy I had no choice but to take it somewhere asap to get fixed so I had to take off work and spend another$758.81 to fix the original problem they didn't fix order#*****