9 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Nekkia D
5 stars07/05/2024
I am extremely happy that I choose Carmigo to sale my vehicle. The process was quick and extremely simple. Mr. ******************* was extremely patient and understanding. He explained the process from start to finish and remain in contact with me throughout the entire process. His honesty with no guarantees meant a lot because it allowed no room for disappointment or misleading information in case I did not get my asking price. ************ truly helped me to ease nerveousness about selling my car. After my car was sold, ****** did a great job in explaining the final steps in closing out the transaction. I would definitely utilize Carmigo if I decide to sell another vehicle. I would highly recommend Carmigo to others to assist them with selling their vehicles.Review from Steven P
1 star06/28/2024
As I was selling my car, ***** changed my reserve from $13,000-$5500. They charge me at $350 cancellation fee because of his deceitful, manipulative way of doing business.Carmigo, Inc. Response
07/03/2024
******,Thank you for your candid feedback on your experience. After reviewing your sale with us, we have found several areas of improvement we intend to address for future sellers. While we do have documentation showing you agreed to lower your reserve, many of the details of the sale were not communicated clearly to you. In addition, the market pricing we supplied for your car was flawed, which led to even more confusion and triggered a sale at an unfair price.We sincerely apologize for this poor experience and we are working with our consumer sales team to ensure these never happen again.Review from ShawnD' P
5 stars10/06/2022
Very professional, friendly and easy! I would definitely recommend if you are selling a car and trying to get your best offer.Carmigo, Inc. Response
10/07/2022
Thank you so much for the kind words and 5 star review!!Review from Todd H
5 stars07/26/2022
They auction off your vehicle. They give you an estimate and it is up to you to select reserve price. All in all, I got a lot more than I would have by selling to one of the instant offer websites. The people are Carmigo were very friendly and professional, payment took three days (weekend). It was a far better experience than selling to an individual or trading it in.Carmigo, Inc. Response
07/27/2022
Thank you so much for the review! We are so excited you saw value in Carmigo and we were able to get you what you wanted for your vehicle. Thank you for giving us an opportunity to help sell your vehicle.Review from Caleb G.
2 stars05/26/2022
I started my estimate for my car last weekend, and things were going great. I was excited for fast service and get a good deal on my car. However, after submitting the pictures of my car, I received zero communication from the company or concierge. I’ve tried multiple times to contact the company via email, text, and on-site services and received nothing. I just tried doing an estimate on the car again and can’t even receive the text to take the pictures again. Why is this happening?? Why the zero communication?? This service seemed just what I needed but they immediately and for seemingly no reason have dropped the ball.Carmigo, Inc. Response
05/31/2022
Hey ***** - You are absolutely right. I see in our system where you submitted your photos and we have not gotten with you to post your. Please accept our apologies and know that is not consistent with our expectations. Thank you for the review and giving us insight on an area that we can improve on. We hope you are willing to still give us an opportunity to sell your car. A member of our team will reach out to discuss the review and inquire about moving forward if you are still interested.Review from Amethyst H
2 stars02/23/2022
I will say the people were friendly and professional. However, they yell you upfront you'll get way more than what you end up getting bids for. So disappointing and a waste of time. Didn't even get close to what I was asking, which was within ghe value of the vehicle. My advice, don't waste your time.Carmigo, Inc. Response
02/24/2022
Hi there ********. Glad to hear that we were friendly and professional, however it hurts to see a negative review related to the results of our auction process. If you would like to discuss it further please don't hesitate to reach out to us.Review from Joshua L
5 stars02/11/2022
Selling to a dealer is usually not at all a pleasant experience. You always feel you're being severely taken advantage of, and you're often treated like an idiot and like your car isn't worth anything. Selling to private party obviously nets a good deal more, but then you have to do all the marketing, sales, and take on some risk, and that's more complicated with more expensive autos that have liens on them. Enter Carmigo. It provides a nice middle ground in terms of price--getting you thousands more than the average dealer offer, including all of the "instant cash offer" things online. Not only that, the folks at Carmigo are top notch. You are treated like they actually want your business. They are friendly. They are responsive--even and especially online and via text (while most dealers act like you're pulling teeth if you don't call or show up in person). It turns a generally very unpleasant experience into an actually pleasant one. My vehicle did not meet reserve (I knew it was high for dealers), and even the subsequent negotiations with the dealer, mediated through Carmigo, were easy and painless. AND, on top of all that, once your vehicle sells, they quickly arrange to come to your driveway and pick it up. What can beat that? More dollars, nice people who act like they want your business, and all from the comfort of your home. P.S. In my case, the fella who agreed to pick it up disappeared, but ******* was quick to respond and found another person who could come get it the next day. Even the pick up guy (******) was friendly, too. Almost can't say enough good about this overall experience. This is the way selling a car should be!Carmigo, Inc. Response
02/14/2022
Thank you so much for the kind words! We are so excited you chose to list your vehicle with us and even more excited you saw value in our new concept. Thanks again for allowing us the opportunity to help you sell your vehicle!! We hope to do business with you in the future.Review from Jamie H
5 stars10/27/2021
I just finished a sale with this company and I cannot say enough nice things! They were so fast and we got a much better price than with other well known car buying companies. I will definitely use then again!Carmigo, Inc. Response
10/28/2021
Thank you, ***** for the awesome review!!! We are super excited to offer this fresh new concept and pleased to hear that it worked so well for you.Review from Raymond and Anita H
5 stars08/26/2021
Best car selling experience ever! The company came to us at 9:30am to take photos and test drive our car. The auction was live by 2pm the same day. The auction ended at 2pm the next day and we received what we had hoped for, which was $4K above what our local dealer had offered! They picked up our car the next morning and immediately initiated the transfer of funds into our bank account, which was completed this morning! We didn’t have to do anything! I HIGHLY recommend Carmigo!Carmigo, Inc. Response
08/26/2021
Thank you so much for the kind words ******!! We are so excited you chose to list your vehicle with us and even more excited you saw value in our new concept. Thanks again!!
Customer Review Rating
Average of 9 Customer Reviews
Contact Information
1020 N Gloster St #233
Tupelo, MS 38804-1202
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