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ComplaintsforJerry Willis Motors, LLC
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Complaint Details
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Initial Complaint
04/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased the vehicle alone with the warranty. The vehicle was purchased at $14,900 and $3500 was consisted of warranty and was financed through Credit Acceptance the vehicle tore up which the motor went out on the vehicle and the warranty was found to be no good. Also, i paid $3000 down and paid $448 ($5376) a month and has paid on this for one year, $3000 out of pocket when the motor went out the first time and now it's tore up again within 3 months now it needs another motor and the warranty is still not being honored and they want me to pay another $1300 because the used motor they got to repair it has a bad water pump. Asked for the pay off and the balance is still at $13,000. After car was fixed the first time with the warranty I was still out of pocket. They will not honor the warranty that I have paid for that was calculated into my monthly car payments. Can you please help me on what to do because they have ripped me off and the car is still not fixed.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.