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Find a Location

Keehner's Auto Body Solutions has 1 locations, listed below.

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    Business ProfileforKeehner's Auto Body Solutions

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    536 Sugar Ave, Billings, MT 59101-5609
    BBB File Opened:
    7/11/2023
    Years in Business:
    8
    Business Started:
    4/29/2016
    Business Started Locally:
    4/29/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Matthew Keehner, Owner/Member
    Contact Information

    Principal

    • Mr. Matthew Keehner, Owner/Member

    Customer Contact

    • Mr. Matthew Keehner, Owner/Member
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My husband was in a vehicle accident on February 23, 2023 in ********, ******* while he was there for work. We live in ************.The tow company recommended this body shop and he had good reviews online,State Farm adjuster came out and did an estimate for 20k and paid the body shop.It was supposed to be a 6-8 week repair.14 weeks in, it still wasn't done and he had no good reason as to why. Every time we would inquire as to when it would be done he added another 2 weeks.On week 15. I had the insurance call the body shop since us calling wasn't getting us anywhere. They told him he needed to provide an estimate of what still needed done and a check for the work to be completed in **.The body shop owner then text me and flipped out on me about me contacting the insurance, saying I was making him "look bad" to State Farm. I saved all the messages.My husband's job was over and he was supposed to pick up the vehicle on June 26. He had to stay in ******* two extra days because it wasn't ready for pick up until June 28. He did provide an estimate and gave us a check for 5k which he claimed would take care of whatever needed finished.We've taken the vehicle to two body shops in ** and BOTH said there is WELL over 5k of work left to be done and the work he did do was done so poorly it would need re-done. They also said if he had submitted supplemental repairs to State Farm for items not on the original estimate like he should have they may have just totaled the vehicle. The insurance will not pay for the repairs they already paid for OR to have his work fixed.The insurance and both body shops recommended getting an attorney because ********* took the money from State Farm and did not complete the work and the work they did do was horrible.I want a full refund of the rest of the estimate or I'm contacting an attorney.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Great West + Pacific

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