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Find a Location

Yellowstone Auto & RV has 1 locations, listed below.

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    Business ProfileforYellowstone Auto & RV

    Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Billings, MT 59101
    BBB File Opened:
    10/26/2020

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/11/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased a 2012 Forest River ** from the unprofessional children at Yellowstone Auto ** in ********, ** a few weeks ago. They delivered it and then told me the keys were on the way. They did not send the keys. They have not confirmed they even have the keys. In fact, the last thing they said to me is that they will continue looking for the keys. I now have to pay $500 to have all the locks replaced. This business is run by two guys who do not care about customer service. They left me stranded with an ** I could not lock amid being stored in a public storage lot. This puts the ** in jeopardy of being vandalized. They ignored me for 3 full days and refused to answer my calls and texts. Then they became evasive telling me that I'm crazy for being upset. These are not honest people and they do not understand the horrors they put their customers through. They are not running an honest business. When a customer is stranded without the promised keys, a business should not disappear. The owners and salespeople at Yellowstone Auto ** simply do not care about their customers hard-earned money - or about doing the right thing. They couldn't even muster the maturity to apologize. These are just not good people.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robin P

    1 star

    04/20/2023

    Date of transaction - 01/19/2023 Amount paid - $2300 Committed to provide a 2008 Fleetwood Somerset Popup Travel Trailer Nature of my dispute Yellowstone *************** has never provided me with a ************* Title , the business has not tried to resolve my complaint. I have tried to contact the seller and the last contact I received was on 03/24/2023 telling me that the Title was at state. I went to the ************************ and was told that they have not received the title and was unable to track it.

    Local BBB

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