Business ProfileforKia of Billings

I dropped my vehicle off the week of August 14th, 2023 to have some major repairs done as diagnosed by the dealership. The cost of repairs was *******, they had me vehicle for 2 weeks due to ordering parts and doing the repairs. I received text from service writer that my car was ready to be picked up, went to pick it up, paid for the repair and drove straight home. As I was on my way home I could smell oil burning, so I got home popped the hood and to my surprise there was oil everywhere. Upon further inspection, I noticed bolts to multiple key components were completely missing, me engine cover was broken, a heat shield was missing, the hose to my turbo wasnt tightened, I checked the oil later on after the car cooled down and it was extremely low. I texted thw service writer and sent her pics of everything wrong, she said drop it back off and I'll forward this info to the service manager. Had to put oil in it before dropping it back off at the dealership and started the car and it was extremely noisy. Dropped it off back at *** and Monday morning comes around and didn't hear anything from anyone. I called and asked for the service writer and the gal told me she wasn't at her desk and sent me to her voicemail, I left a voicemail and she only texted me back a couple hours later. I couldn't get her to speak to me on the phone only through text. I received no apologies, i didn't get any info on what they were doing to fix all the mistakes made from a tech, I have no clue what they did. She stated the head tech drove it after repairs and it is running and in perfect condition again. However I am worried about my engine and the additional damage that could have been done by them not connecting the bolts or hoses. I know I am going to have to double check the work again after I receive me vehicle again and it's alot of money that was spent to better my vehicle and now it's worse.