Business ProfileforLithia Chrysler Jeep Dodge of Billings

BUYER BEWARE!!! I would have left a zero star review if it was an option. I bought a 2016 **** Edge VIN # ***************** April 2023 for $15,000. The sales man told me if there is anything wrong with this car that is a safety hazard Lithia will repair it for you or give you a refund. Three days later my check engine light came on. I took the car to ***************************** for an inspection. The coolant was leaking into the engine and the car needed a new engine. The mechanic gave me documents from National Highway ***************************** that said driving this car was a safety hazard and could have caught fire. Although this is a known issue with some **** cars there isn't a recall. I returned the vehicle to Lithia Dodge within a week and gave the sales manager a copy of the documents from the ****** They would not refund my money. At first they told me I had to pay $14,000 to fix it myself because I didn't but the extended warranty. The next day the sales manager offered to take the car back in trade for $10,000 and "allow me to pick out a different car." He told me he can't sell a hazardous vehicle and he was losing money by taking the car in trade. I knew I was getting screwed out of $5,000 in this deal but I took the offer so I wouldn't be out all of my money and stuck with a car I can't drive. A couple weeks later I saw that same car for sale on the Lithia Dodge website with NO mention of the engine issues. They knowingly sold a hazardous vehicle to someone else. I hope someone doesn't get hurt because of this companies greed and indifference to the well being of their customers. I won't ever buy another vehicle from this dealership! And neither should you!!