ComplaintsforViralhog, LLC

• Initial Complaint

  01/12/2023

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  Waste of time and energy. Their recruiter came to me after seeing my video on ********* After seeing the video they had me sign a contract and fill out all their forms. They then email me back saying they will not pay me for the video because it is to low of quality. If it was too low of quality why did your recruiter even approach me for the video. I'm sure viralhog will comment back with some lame excuse. But don't waste my time. Now you have my personal information that I have no idea what you will do with. When they realized the lame corporate responses weren't working on me in email, just sent me their legal office email. Half tempted to waste my lawyers time with their sorry excuse of a company

  Business response

  01/17/2023

  We are sorry that we were unable to represent your video. However, ViralHog can only work with original video footage which is captured in high definition. Unfortunately, our research team cannot determine the original quality that exists on a potential client's device from a social media post. So, to verify the resolution, the potential client uploads the original to our server and we review the resolution. In this case, the video uploaded was too low of a resolution to be sold. As soon as we realized that the resolution was too low, we notified the client of this fact and to avoid any confusion confirmed that we released any claim we might have had to the footage. In addition, because the video was something that could be filmed again, we let the client know that if they captured the video in high definition we would be able to enter into a contract with them to represent the video. We take peoples privacy seriously and have removed any personal information transmitted to ViralHog in connection with this potential transaction.

• Initial Complaint

  02/22/2022

  Complaint Type:

  Order Issues

  Status:

  Resolved

  More info

  Unfortunately, about two weeks ago, I signed the contract with ViralHog giving them exclusive rights to promote my video. To be specific, their agent contacted me on Instagram offering 50% of the revenue from the sales. At that point my video was published by several other IG pages and had over ********* views. I made sure my video was safe by providing links and including this information in the agreement form. However, waking up the next day I found out that my video was removed from all IG pages. I contacted the owners and was told that was due to my video now being published by ViralHog. That the company had a bad reputation filing copyright complaints and then claiming revenue from fines. So I contacted ViralHog asking to terminate the contract due to arrive those facts that came to my attention. They refused claiming they already spent to much resources on it, but refused to provide total amount when asked. I did further research and found out that most of the revenue is coming from copyright infringement claims at ViralHog. This was never mentioned to me by the agent neither it is in the agreement. ViralHog is not providing a response on this matter. I would like to cancel my agreement based on the fact that ViralHog did not provide me with full information on how the revenue is made and everything said above.

  Customer response

  02/25/2022

   
  Hello,
   
  My name is ******, I would like for my complaint to be removed. ID #********. Thank You.
  -- 
  Thank You,
  
  *******************************
  

  
  

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