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Find a Location

Superior Auto Body has 1 locations, listed below.

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    Business ProfileforSuperior Auto Body

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    820 5th St S, Great Falls, MT 59405-4007
    BBB File Opened:
    9/24/2007
    Years in Business:
    18
    Business Started:
    12/22/2005
    Business Started Locally:
    12/22/2005
    Type of Entity:
    Corporation
    Business Management
    • Dick Anderson, Owner
    Contact Information

    Principal

    • Dick Anderson, Owner

    Customer Contact

    • Dick Anderson, Owner

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    December 16, 2022 $5079.80 The business refuses to do the work they paid for nor will they put the bumper back on correctly.Acct. 8lf82b8f Oct 18th 2022 was in a vehicle accident ***** accepted claim took to Superior Auto body on Nov 11 to have R side damage from accident fixed & scratches on * side fixed myself. Nov 14 they we're going to paint but had not started the additional work requested. given estimate for $1,900 for 1 scratch on * front fender 1 scratch on the * rear door and 2 scratches going down the tailgate. Was checking on status was told they were waiting on parts. Dec 5 was told the car was sent to an auto repair shop because the rear hatch wouldn't shut. December 8th told car was done. It was dark but noted the scratch still on RR wheel well and the mirror had not been repaired. ***** argued the mirror was not on the work order but it was and she would have wheel well put onto the claim to be paid for.There was a **** on the rear tailgate next to the area repaired also five dents and a scratch. Was told it must have happened at the repair shop.Tailgate emblem was cracked ***** said they would fix everything Dec 16 picked up car No emblem on tailgate,could still see the dents, scratch wheel well was not done nor put in for Bumper cover not finished Not fully painted nor put back on correctly, the undercarriage crimped,/visible through the grill, there is @ a inch gap between the bumper and hood Was charged for a full paint for parts yet only spots done.She said would give me the emblem when it came in but refuse to do anything else to make the car right if I was to take the car I had t pplo pay $2,000 for my part instead of **** and ******** for Geico. ***** said ***** paid me and I needed to pay them but I was not paid. I had to give them $5, 079 to take my car home even though not fixed correctly.Per ****. 670 mi. difference Had for 1 month Pay to finish car accordingly/emblem
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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