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Business ProfileforTotal Construction, LLC
At-a-glance
Overview
Business Details
- Location of This Business
- 1916 32nd St S, Great Falls, MT 59405-6516
- BBB File Opened:
- 9/24/2009
- Years in Business:
- 16
- Business Started:
- 7/2/2008
- Business Started Locally:
- 7/2/2008
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Total Construction
- Business Management
- Mr. Ross Rambo, Owner
- Contact Information
Principal
- Mr. Ross Rambo, Owner
Customer Contact
- Mr. Ross Rambo, Owner
- Additional Contact Information
Phone Numbers
- (406) 899-5767Unknown 1
- (406) 899-5767
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Dave S
08/30/2023
Total Construction, LLC Response
10/20/2023
We are completely blown away by this review.
This was a duplex that had fire damage, and was an insurance claim, so nothing was done unless approved by the customer and insurance adjuster. We had a signed contract with the customer. The contract price was agreed on by Total Construction, the customer and adjuster. The price was never raised by 10%. He asked for things to be completed that were not on the original bid. We are happy to help, but we cannot do it for free. Those items were addressed on a change order. Customers were always made aware of any changes that needed to be made. I have emails for all of these things. As far as the kitchen goes, we got a bid that was $12,000 for custom cabinets. We all discussed and felt that was a lot for a rental kitchen. We proceeded to get other bids. We also discussed the damaged walls and how far they wanted to go with them. Did they want to pay for skim coating and getting them back to new. He said no way this is a rental. So, we proceeded with fixing the holes that were bad and taping all new installed drywall. Once all the walls were painted customer came back in and started spackling again. We had to then go back and paint again. This happened on several items (which we never charged for).
Most of all it's sad to see such derogatory and unfounded personal attacks towards others. We have a highly qualified contractor that once was an insurance agent, a nurse, and a Veteran. Staffing is a huge problem with every business currently and has been for a few years now. I would like to think it's a positive that we have a family business where even said "70(AND FABULOUS**) something grandma", was there to help when we lost a laborer. We have a very successful business man whom works for us to have something physical to do. We have a wonderful woman whom wears many hats to keep us running as smoothly as possible in a very difficult industry. So with that said we hate to see such a hateful review/attack, but are very confident in knowing the truth and supporting our folks here.
Best of luck **** in all your future endeavors!
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