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Find a Location

Hugh’s Diesel & Auto Repair LLC has 1 locations, listed below.

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    Business ProfileforHugh’s Diesel & Auto Repair LLC

    Diesel Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Hugh’s Diesel & Auto Repair provides auto repair shop services.

    Business Details

    Location of This Business
    19 60th St N, Great Falls, MT 59405-1787
    BBB File Opened:
    3/28/2022
    Years in Business:
    5
    Business Started:
    3/5/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Hugh Engelby-Boyle, Member
    Contact Information

    Principal

    • Mr. Hugh Engelby-Boyle, Member

    Customer Contact

    • Mr. Hugh Engelby-Boyle, Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/30/2022

    Started oct 13 plus or minus a day or two. I ordered the new long block from black water engines that took a month and a half to get here. Which is understandable. But I finally go the pickup back Jan 21 2022. Which it was leaking oil. So I returned it that same day. Got it back two weeks after that it was still leaking oil. I needed it to haul animals around and get a few things done I had it for two weeks then and then returned it February 28th for the oil leak and the smoking and rough idling issue. Havent heard a thing tell today March 28 that it needs a new turbo now and that they are just beginning to fix it. You can look at the text messages I have attached with this complaint. I have been with out my pickup now for basically 5 months and April 9 will make 6 months that I have been with out it. I have been paying my payment and insurance on it well not being able to use it. I can understand 2 months with waiting for the block but this has gotten way outa hand. I paid for everything and owe nothing right now. As of now I have paid him $7374.77. I paid $5,930.85 November 20, 2021 and then ******* when I picked it up the first time January 21, 2022 That is not counting the $6,600 that I paid black water engines for a long block November 1st 2021. I want this resolved and done with.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jason G

    1 star

    12/18/2023

    This is absolutely the worst diesel/auto repair shop in the Northwest. They tell you one thing and do the complete opposite. They had my vehicle for 2 months. Everytime l called they would say the owner **** was not in the office. I went there to speak with **** and they said he wasnt in as I could visibly see him standing in the shop area. After I finally got my vehicle back and $3400 later the work they had done was not completed correctly and my vehicle was not fixed. They will NOT honor any warranty whatsoever they just tell you they will give you a warranty to get the work and steal your money. This is the most untruthful business I have ever dealt with. Absolutely a shame that a business like this is allowed to steal from the public and have zero accountability.

    Local BBB

    BBB Great West + Pacific

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