Business ProfileforHelena Engines & Performance

I reached out to Helena Engines & Performance on June 25, 2024, to put in an engine I had rebuilt into my 1994 ***** Civic. Helena Engines & Performance picked up my car on May 28, 2024, and called me later that day to inform me that the pickup had gone successfully and that I should drop by the following Monday to put a deposit down. ****, the mechanic, had given me an estimated total of $1,500 to $1,600 and verbally gave me a rough estimate that my car should be fixed by the 12th of July. On Monday, July 1, 2024, I stopped by and paid $800 for the deposit and later found that they had charged me a $27.60 service charge without my knowledge. I did not hear any updates regarding the status of my car for those 2 weeks. I called at the end of the day on the 12th to ask if my car was ready and **** informed that it was not and that they discovered more issues and fixed them without my knowledge. The wires had been chewed on and the radiator was cracked. **** said that they fixed those issues and that the car should be ready by the 15th where he should have an updated quote for the cost of service. **** then called the following Monday, the 15th, to inform me that I'll have to pay $1,980 when I pick up the car. He also me that they would have to do work on the brakes and had already ordered the parts for the work. This is a total of $2,780, $1,180 over the original and agreed-upon price. I was not informed nor did I agree to the additional work and was not aware of the work done until it was completed and was being charged for it.