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Find a Location

Logan Health Medical Center has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Logan Health Medical Center

      310 Sunnyview Ln Kalispell, MT 59901-3129

    • Logan Health Medical Center

      75 Claremont St Ste F Kalispell, MT 59901-3500

    • Logan Health Medical Center

      3950 Keene Rd West Richland, WA 99353-4901

    Business ProfileforLogan Health Medical Center

    Hospital
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Logan Health Medical Center has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Logan Health Medical Center

        310 Sunnyview Ln Kalispell, MT 59901-3129

      • Logan Health Medical Center

        75 Claremont St Ste F Kalispell, MT 59901-3500

      • Logan Health Medical Center

        3950 Keene Rd West Richland, WA 99353-4901

      Location of This Business
      310 Sunnyview Ln, Kalispell, MT 59901-3129
      BBB File Opened:
      7/5/2009
      Years in Business:
      51
      Business Started:
      1/3/1973
      Business Started Locally:
      1/3/1973
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Kadlec Clinic Primary Care / West Richland
      • Kalispell Regional Medical Center
      • Rocky Mountain Heart and Lung
      • Kalispell Gastroenterology
      Business Management
      • Ms. Vicki Willcut, Director of Customer Service
      Contact Information

      Principal

      • Ms. Vicki Willcut, Director of Customer Service

      Customer Contact

      • Ms. Vicki Willcut, Director of Customer Service
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/05/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I went Logans Whitefish Emergency room Dec 18, 2023 with lightheadedness and disorientation. Initial EKG was normal, blood test indicated a protein linked to heart attack and a second EKG showed normal. They wanted me to ho to Kalispell for further testing, but would not let my wife take me. Taken by ambulance to Logan Kalispell and kept for a full day of repeatedEKG, blood tests and angioplasty. No heart attack, they called it myocarditis and sent me home *****. Received 2 bills from Logan Health totaling about $16k with adjustments of $5.5k leaving around $10.5k to pay. Received a separate bill from Logan Health Emergency Medical Services (*****) for $1.5k for Advanced Life Support. I have made 2 x $500 cash payments to **************** and $1k payment to Logans personapay portal. I have tried 3 times to pay ***** through the website they provide on bills, but always get an error that provider is not properly formatted. I received an email to call a number, but I am NOT confident that this is a safe or secure system. I stopped into the Logan ***************** today and was told I cant go by the bills I had received because Logan doesnt use that system anymore, because it was inaccurate. They presented me with 3 bills showing that I still owe $19k and that even Logan Health doesnt understand how the ***** bills work. Not sure who decides what is accurate or how I can tell what bill or charges are real !? They gave me an itemized list but there are many more charges than the original bills indicated. Some of the payments I made are shown on the itemized list, but nearly $1,000 does not show. Am I the ONLY person this has happened to ?? Not sure how they never noticed this after the previous in-person and on-line payments .. suddenly the amount remaining to pay has nearly TRIPLED !?!?
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Eugene G

      1 star

      11/06/2023

      Logan Health over charges and when you try to file a grievance all you get back is a form letter that states this is the normal fee. The phone number given does not work and they don't respond are the 1st email

      Logan Health Medical Center Response

      11/08/2023

      Thank you for your comment. We understand that healthcare costs can be a concern for many patients. We want to assure you that we are committed to providing high-quality care at a fair price. Our pricing is based on the cost of delivering care and is comparable to other healthcare providers in the region. We are also working hard to improve our patient communication and satisfaction, by adding more staff and resources to handle calls and inquiries. 

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