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ComplaintsforPettyjohn’s, The Water Store, Inc.
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Complaint Details
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Initial Complaint
04/03/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Starting in November 2022, this company has sent me a postcard each month saying that I owe them $85. I had no balance due from prior service. I have asked them three times now for an explanation/invoice of the charges. I sent an email on 12/20/22. I included a note with my bill that was paid in full (that came with an invoice for legitimate services) at the end of December 2022, and sent a handwritten note asking for an explanation in writing the middle of January 2023. The only response I have ever received is more postcards saying I owe them $85. I believe they are attempting to charge me for an unannounced and unscheduled visit to my home that they are calling a service visit, but without their feedback I can only speculate.I will no longer be doing business with these people, but I want them to stop charging me erroneously.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.