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Find a Location

USA Handcrafted LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforUSA Handcrafted LLC

    Wood Products

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    342 Smith Lake Rd, Kalispell, MT 59901-7323
    BBB File Opened:
    5/21/2014
    Business Started:
    3/21/2013
    Business Started Locally:
    3/21/2013
    Business Incorporated:
    3/21/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Stanley Wayne Rovang, Owner
    Contact Information

    Principal

    • Mr. Stanley Wayne Rovang, Owner

    Customer Contact

    • Mr. Stanley Wayne Rovang, Owner

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/11/2024

    Complaint Type:
    Delivery Issues
    Status:
    BBB unable to locate business
    Placed an order on March 14, 2024. Much like other complaints, my order status never changed but some of the items on the website did change to "sold out", leading me to believe this merchant was still accepting orders and still in business. Much like other complaints, I didn't hear back and emailed multiple times over several months to no response - and the phone numbers didn't work and/or didn't have voicemail boxes. Interesting that wayne has clearly gotten scammed by spammers/viruses on his personal social media pages, but is also somehow scamming paying customers to his own business. The fact that these charges go through means his point of sale technology has not been shut down by BBB or local authorities - and this needs to happen. He should not be allowed to continue accepting payments and orders if he's fraudulent or out of business...especially if he has simply told other customers he is 'very busy' and lied to them about when they should expect their orders but never delivering.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stuart G

    1 star

    01/26/2024

    I placed an order for two backscratchers (nearly $100 total) six months ago. Credit card was charged, but have not received or heard anything since. Phone number on receipt is disconnected, phone number on website "has not set up voicemail". No response from online contact forms or email.Just when I thought maybe the company has gone out of business, I got a marketing email today inviting me to come back and check out new products, so it seems they still exist?I purchased one of these backscratchers in person at an outdoors show years ago and absolutely love it. The product is fantastic and I am trying to buy two more for gifts, but it seems they are just taking our money now.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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