Business ProfileforTwo Rivers Ford, LLC

My husband *********************** resident of ******* **, sent his 2015 **** F-350 to two rivers in ********** ** somewheres in March 2023 two rivers fixed the truck as they said ******** it back to us. The truck wasnt fixed, it was still smoking. Two rivers picked up the truck from *********************** resident in ******* **, brings it back to the shop and works on it for 8 weeks longer, bc they dont know whats going on. We get the truck back and take a **** mile trip and barely made it after paying two rivers $*****. Mins you we have out 2 young children with us. Our truck is back in a shop with a diesel mechanic in Kentucy ( ***** world pipeline) and we are yet in another ***** bill bc two rivers didnt send off our f350 trucks head gaskets to get properly cleaned!!! So we have coolant leaking everywhere in the truck. My husband told this to the manager of the shop in two rivers and he said basically that the dealership wasnt paying anything to us at all. So here we are traveling with my husband thinking all is fixed and we barely make it to his next job! Im out of a car bc ***** is using my vehicle to go to work. Im appalled as too how this man sleeps at night. We did nothing wrong just wanted our truck fixed. two rivers also said they would pay for my husbands diesel bill for my husband driving all the way to two rivers to reprogram it and we havent seen that money either. Even after I talked with the owner, ***** who said that he will get it handled what turned into us thinking our money maker truck is being fixed is now at the point to where they didnt do what they were suppose to do and now we are in the hole another ****** bc they failed to send these head gaskets off and they didnt they didnt do it the right way. Id like a refund for the work they didnt do right. I dont think its asking too much.