ComplaintsforDayspring Restoration
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Complaint Details
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Initial Complaint
01/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Dayspring came to my home December 6th to take care of mold. I was told the day before the living room and kitchen needed cleared out so I asked if we could move the majority to our garage and put our couch and sideboard in the kitchen and cover it. I was informed that would not be possible but they would have movers come for my furniture with no other explanation. These movers happened to leave the couch sideboard and ****s buffet ( Largest items, and broke a leg.to the buffet.I was up until 3:00 to get every nic nak out leaving the furniture, the only thing I was told was it would b safe in storage.. I have an antique business and need access to some of my personal belongings , they packed nothing and somehow is charging ****. For moving storage and supplies? I contacted them to get a list they wrote of my things they took and have yet to receive it. I asked if I could pick up 3 items, but apparently nobody is at this warehouse, she told me she would email a list, next time telling me she would text me. Now when I call she is avoiding me.. these are Ver y important things I hold dear and I want them back but they wont even tell me where they are. They left the biggest items and had no packaging to do so thats **** dollars!Business response
02/06/2023
Thank you for your inquiry. After a thorough investigation, we have found that ********************************* is not a customer in our system, nor do we have any signed contracts with ********************************** We are asking to have this complaint removed.
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Contact Information
Business hours
Today,Open 24 Hours
MMonday | Open 24 Hours |
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TTuesday | Open 24 Hours |
WWednesday | Open 24 Hours |
ThThursday | Open 24 Hours |
FFriday | Open 24 Hours |
SaSaturday | Open 24 Hours |
SuSunday | Open 24 Hours |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.