Business ProfileforMontana Transfer CO

Complete nightmare! As there are not many options for a cross-country move originating in Montana, when I was told the week of Labor Day was not possible as it is the busiest week of the year I rearranged my entire move to accommodate Montana Transfers schedule with a load date of 9/2 and a delivery date of 9/20. I changed my plane tickets, moved up my last day of work, and rescheduled the closing date on the sale of my home in Montana to accommodate Montana Transfer. Late afternoon on 9/1 I received a call to notify me a truck had broken down and it will probably be Friday (9/3) before my home would be loaded. I explained this was not acceptable as the buyer of my home would be taking possession on 9/3. I was told by the owner that his employee should not have promised me a date of loading, but instead a 2-3 day window. After numerous phone calls (all initiated by myself, although Id been promised several times to be called back with updates) with the owner on 9/2, my house was still not packed. In fact, it was not loaded until the afternoon of 9/3.To add insult to injury, my items were not delivered until October 1st, costing over $2,500 more than quoted, with damaged items and ZERO concern or apology from ****** who is apparently the owner of this business. My items were crated and shipped (resulting in a MUCH heavier load) after sitting at their warehouse for over 2 weeks.My advice: Do whatever you have to, even if it means loading and driving a rental truck yourself, to avoid using this place!!!