Business ProfileforTrenchless Solutions, Inc

oct. of 2022 trenchless solutions repaired the water line from the curb stop to the city main after digging the hole they talked the neighbor into replacing theirs to prep for the work i needed to peel back a 8' section of my fence they left on a saturday having patched the road yet leaving a 24' long 2.5' deep ditch from the street into my yard the fence still open with a couple pieces of caution tape across the following tues. oct. 11th they billed me for the entirety of the work on that very billing statement it says they will "backfill and compact excavations" i emailed back there was still a hole in my yard and they said it was on the list and they'd get to it one month later they bill me again still a ditch in the yard fence still open caution tape torn blowing in the wind some dogs got into the yard tore up a water feature dug up some landscaping when i reminded them the job was incomplete i was told "snow has been a hindrance" for three weeks after they drove away there was no snow i was billed again in jan. feb. after reminding them they still were not done on march 17th they said they would be out weather permitting 2 months later on may 17th i let them know i was charging them for time and material to finish the work and would deduct it from their bill their response was to send another bill with a late fee for 7 months they have been absent and they want a late fee the asphalt patch oozed into the hole they did not fill so the road has a significant dip as well as a good foot drop at the edge of the pavement all these communications were email including in november when i informed them if i had to fill the hole myself i would charge them for it i do not know how to deal with a company that has made zero effort finish and thinks the answer is to send another bill i do not know what options are available to me and am thankful for any assistance thanks ****