ComplaintsforJAG Automotive, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Purchased vehicle last month and was concerned about the warranty. Because it was an out of state vehicle, I was also concerned about passing inspection and inquired about that. The owner said that if I do not pass inspection (because he guaranteed it) that he would get all the things fixed to pass. I spoke with him after I failed. (had to look up his number on my bill because he partner refused to give it to me, only gave it to me while we were together when I had question prior to giving them money) When I called, he stated that he normally doesn't cover anything except engine but because he told me he would, he would. He told me to send him the information to a different number, I did so and the person who the number belongs to called me and said he has nothing to do with the families car and does not know why ****** gave his number. I then called later when I had an issue with the bill of sale that MVA would not accept and I could not get the car registered and tagged. They read messages but did not respond so I said I will pursue it legally. The car price was **** and to past inspection was almost **** (more repairs needed but not to pass) and today I have a car repair bill for the power steering that went out yesterday as I drove it around the block because it just sits in driveway without tags. Mechanic calls me today and says I also need an alternator. So far my repairs are about **** for a $**** car. I feel like I have been sold a lemon and sellers do not care. They do not return calls, messages, or text.Initial Complaint
02/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Went on ******** Market Place and found a truck I liked. I paid $1,800 for truck went to Department of motor vehicle ********* city. Was told I could not get title or registration because the paper work that I had was not valid and that I have been scam by the seller whose on ******** was listed as ***************** with number ************. A lady show up by the name of ***** with the truck. Took test drIve and brought truck . ***** sign over truck to me and gave me title, receipt and 30 day tag . II I have paid out $130.00 for inspections, $1000.00 to fix things so It passed inspection.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.