Business ProfileforAllenTech Solutions, LLC

Here's the full story Around May 15th I had broken my phone screen and needed it fixed ASAP. I reached out to ****** at Allentech, he said he could fix the phone.I gave him my credit card information over the phone so he could purchase a screen from his supplier for ****** and have the phone fixed 2 days after purchase of the screen.He said he would call when the screen came in and 2 days late I hadn't heard anything so I called him. He said that his supplier was out of stock so he placed an order directly from the manufacturer, the first problem was that the manufacturer is in ***** and I needed the phone fixed ASAP and couldn't wait weeks or even months for that shipment to come in. The second problem was that he didn't call me to verify with me if I would like to make that purchase and wait, he just placed it anyway. Had he asked me I would have never permitted that purchase from his manufacturer and been ok with waiting. My phone was basically inoperable and I need it for work. After he told me this I said that I could not wait for an overseas shipment and that I needed a refund on that purchase and I will go elsewhere to get it fixed quicker. ****** said he didn't have enough funds to refund me at the time (to which I was very understanding) and he would pay me back later in the week when his wife got paid. That was 3 and a half months ago. I reached out about 2 weeks ago and he said he would get me paid back and still hasn't. I brought up the fact that this should have never happened and that he shouldn't have made that order without consulting with me. He responded saying "I don't need your permission to make that purchase". I don't think he has any intention of paying me back unfortunately so I am forced to go to the next step now. Thank you for reading and I hope to get this resolved.-*******