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Complaint Details
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Initial Complaint
07/17/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Hello I Hired John White Design CNC Woodworking In Nov. 2022 to resize a antique Butcher Block, He said it would take 8 to 10 hrs to do at $50. per hr. I was ok with that. He said he had to finish Christmas orders and I said OK. Called in late Jan.23 and said he had covid, so i said get well. Called in April and was told he was moving to a new shop and he would get to it after the move. Called in Mar. and he told me he had 3 employes and have ready in 4 weeks. I have been calling since May and leaving messages and have even email him , Nothing Never answers or calls back, just get his answering machine. I am tired of waiting after 8 mos. I would just like him to return my butcher block with a 10 ft long 1/2 in threaded rod. I can't wait any longer. That is all I want.Customer response
07/27/2023
I have not heard from the business in response to my complaint. Have you checked his new address he moved too ? It is John White Design CNC Woodworking & Laser Winston Salem N.C. His address is **** **** *** ******* ***** ***** open 8:00 am. phone # ************ . I have not heard anything from him , all I get is a answering service that is not a real person, for I try to ask if he ever checks his messages and get no options ? Please help me this is a antique butcher block and I would like to get it back. I am 78 yrs old and they came to pick it up, so they should be able to deliver it back to me. Also on his website he says he has deliver options available. I tried everything to get in touch with him even posing as a new customer and filling out a card of what I needed... NO ANSWER. Again Please help. Thank You ****** ******.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.