Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          On Tops Roofing has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • On Tops Roofing

              11 Comm Park Ln Angier, NC 27501-5490

              BBB Accredited Business

            • On Tops Roofing

              590 New Waverly Pl Ste 210 Cary, NC 27518-7407

              BBB Accredited Business

            Business ProfileOn Tops Roofing

            Roofing Contractors
            Multi Location Business
            BBB accredited business

            Contact Information

            11 Comm Park Ln

            Angier, NC 27501-5490

            Get Directions
            Visit Website
            (919) 639-4981

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            5/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/10/2020

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            On Tops Roofing has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • On Tops Roofing

                11 Comm Park Ln Angier, NC 27501-5490

                BBB Accredited Business

              • On Tops Roofing

                590 New Waverly Pl Ste 210 Cary, NC 27518-7407

                BBB Accredited Business
              Location of This Business
              11 Comm Park Ln, Angier, NC 27501-5490
              BBB File Opened:
              5/31/2001
              Years in Business:
              33
              Business Started:
              1/1/1991
              Date of New Ownership:
              9/25/2020
              Business Incorporated:
              8/3/2020
              Accredited Since:
              12/10/2020
              Type of Entity:
              Corporation
              Alternate Business Name
              • Scott Carroll Residential, Inc.
              • On Tops, Inc.
              Business Management
              • Mr. Jeff Baxter, President
              • Mrs. Hope Miller, Operations Manager
              Contact Information

              Principal

              • Mrs. Hope Miller, Operations Manager

              Customer Contact

              • Mr. Jeff Baxter, President
              • Mrs. Hope Miller, Operations Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hire a trusted roofing contractor to repair, replace roof

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/05/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Complaint Details Unavailable

              Customer Reviews

              14 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Philip K

              02/27/2024

              We noticed a roof leak above our bay window about a month ago. It was the end of the week and the weather report was predicting heavy rain for the entire weekend. After calling another roofer who couldn't come by to give an assessment, we called On Tops. A representative came out and made and assessment. He said he would call a team member to come out that day after he completed another job. He said he couldn't promise they could complete the repair that day, but said they would at least be able to provide a temporary patch so that the roof wouldn't leak over the weekend during the predicted rain storm. Later that day, the team member arrived with a team of several people. They were able to completely fix the issue the same day and charged me a very reasonable price. Kudos for prompt response, clear communication, a timely repair, and for charging a reasonable price for the work. Very pleased.

              On Tops Roofing Response

              02/28/2024

              ****************, thank you for your feedback! We are happy to know ******** and ***** were able to assist you quickly. ***** was able to repair the leak by installing apron flashing under the bay window and we are glad to know the issue has been resolved. We appreciate you sharing your experience with us, we look forward to the opportunity to assist you in the future!
              Read 13 More Customer Reviews

              Local BBB

              BBB of Eastern Carolinas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.