Business ProfileforSecure Restoration Inc.

Ok 11/12/2022 Secure Restoration (SR) came to my home and while a sales rep spoke with me indoors, two young men placed a tarp on my roof - over half of which was hanging off the back end of the roof, blocking the back exit. The SR sales representative led me to believe the charge for the service call would be $205.00 but, when I offered to pay, she told me to “wait for an email.” Two days later, I was billed $1,380.00 - that included $385.00 for a service call & $995.00 for ‘Labor-60x40, 10 sand bags. I disputed the bill but SR has enlisted a law firm to place a lien on my property, demanding payment in full within 30 days. SR has a real deceptive way of conducting business - they placed a tarp on my roof without my knowledge or consent - then charge $995 for less then 15 minutes and about $130 worth of materials (I.e. tarp & sand bags). They indicate a fee 0f $205.00 then - two days later - bill for $1,380! FURTHERMORE, the SR workmen did not follow OSHA STANDARDS - They placed a tarp over wet leaves, which they said were the problem, they placed a plastic tarp directly against and under a metal fireplace chimney, and both workmen leaped off the roof rather then use the ladder! Placing plastic over wet leaves only furthers the problem, certainly does not qualify as a “restoration” and covered, rather then, repair the problem!