Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Quality Auto Repair has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforQuality Auto Repair

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1108 Clay St, Asheboro, NC 27203-4528
    BBB File Opened:
    1/26/2007
    Business Management
    • John Kennedy, Owner
    Contact Information

    Principal

    • John Kennedy, Owner

    Customer Contact

    • John Kennedy, Owner

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On June 1 2023 my engine blew in my **** *******. Friday June 2 2023 called dealership I bought it from ask if they had a ASE Certified Mechanic that worked on there vehicle. Chris from Quality Auto Care is who they recommended. Said that he did the inspection of vehicles when they bought them from auction before they put them on lot for sale. I proceeded to contact Chris on Friday morning August 2 2023. They came with their rollback and hauled my vehicle to their shop **** **** *** ******** **** *****. June 21 2023 they said they were done that I could pick it up. I proceeded to their business, paid my deductible and left with my vehicle and drove it ten miles to ********* ******* . Parked and proceeded to turn vehicle of but it wanted to still run and cut off slowly. I took vehicle back at that time and explained why I was returning. He brought his computer out to my vehicle and said crank it up. It would not start. He said there was nothing he could do, his computer would not communicate with the vehicle's computer. I told him he was supposed to give me back a running vehicle. He replied I did, you left my business and it was running. There's nothing I can do. I told him I only drove ten miles and didn't like how vehicle would cut off slowly and brought it back to address the situation. He took it to ********* dealership on Monday 26 2023 where a diagnostic was done. Turns out was a lose wire. I picked vehicle up on July 3 2023 and drove it home. When I woke up July 4 I noticed a oil spot under my vehicle. It leaked out a half quart of oil just sitting overnight. On July 5 2023 I noticed the engine rocking back and forth. The back motor mount is broke or was not connected back right. I have called Chris number numerous times but no one will answer. Haven't drove back yet to shop because I'm afraid it might do damage to my engine or vehicle. I'm searching for engine vin number now to make sure engine was replaced. Could be some insurance fraud going on but don't know yet. Pissed Consumer.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB® of Central and Northwest North Carolina

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.