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          Find a Location

          First Horizon Bank has 381 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • First Horizon Bank

              150 S Fayetteville St Asheboro, NC 27203-5763

            • First Horizon Bank

              1292 Hendersonville Rd Asheville, NC 28803-1905

            • First Horizon Bank

              1115 Stonecrest Blvd Tega Cay, SC 29708-6555

            • First Horizon Bank

              1224 North Hobart Pampa, TX 79065

            • First Horizon Bank

              1908 W. Andrew Johnson Highway Morristown, TN 37814

            Business ProfileFirst Horizon Bank

            Bank
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            150 S Fayetteville St

            Asheboro, NC 27203-5763

            Visit Website
            Email this Business
            (800) 639-5111

            Customer Reviews

            1.08/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            39 complaints closed in last 3 years

            14 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            First Horizon Bank has 381 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • First Horizon Bank

                150 S Fayetteville St Asheboro, NC 27203-5763

              • First Horizon Bank

                1292 Hendersonville Rd Asheville, NC 28803-1905

              • First Horizon Bank

                1115 Stonecrest Blvd Tega Cay, SC 29708-6555

              • First Horizon Bank

                1224 North Hobart Pampa, TX 79065

              • First Horizon Bank

                1908 W. Andrew Johnson Highway Morristown, TN 37814

              Headquarters
              150 S Fayetteville St, Asheboro, NC 27203-5763
              Email this Business
              BBB File Opened:
              12/10/1996
              Years in Business:
              27
              Business Started:
              11/18/1996
              Alternate Business Name
              • Southern Community Bank & Trust
              • Green Bank
              • TIB Bank
              • Turnberry Bank
              • Metro Bank
              • First National Bank of the South
              • Capital Bank Corporation
              • CommunityOne Bank
              • Capital Bank division of First Tennessee Bank
              • Capital Bank
              Business Management
              • R. Eugene Taylor, CEO
              Contact Information

              Principal

              • R. Eugene Taylor, CEO
              Additional Contact Information

              Fax Numbers

              • (336) 768-2552
                Primary Fax
              • (336) 368-2269
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              39 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/03/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              We went to first horizon bank 4/2024 because we had a $50 charge on our HELOC we were never notified of. The balance on this account has been $0 for many years prior to this. Turns out they never updated our address as we had requested the year prior. We again updated our address with them at that time and we were told our account would automatically close which was perfect as we no longer wanted it open. We then got a notification from experian credit monitoring 6/2024 for an almost $5000 balance on that account. When we contacted the bank we were told it is because they didnt have proof of insurance on our house. We happily provided this info and again emphasized we want the account closed. ***************** at first horizon promised to get this issue resolved and send us papers to close our account. Several days later and we now have a delinquent account notification and our credit went from excellent to fair
              Read More
              Read 38 More Complaints

              Customer Reviews

              12 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ashley M

              07/19/2024

              Apparently, Capital One sells your information. My boyfriend and I both signed up for the saver one capital one card and ever since then we have been inundated with fraud calls from first Horizon Bank.

              First Horizon Bank Response

              07/22/2024

              Good Afternoon,


              Thank you for reaching out to us. We are sorry to hear this is happening. However, we can confirm that the above-stated calls you received were neither originated at nor initiated by First Horizon. We appreciate your vigilance, and we have escalated the issue. Our recommendation is to always exercise extreme caution before disclosing any personal and/or identifying information by phone. If you feel a phone call you received may be legitimate, please initiate contact with us by calling or visiting your nearest First Horizon banking center.

              Sincerely,

              ****************
              First Horizon Bank

              Read 11 More Customer Reviews

              Local BBB

              BBB® of Central and Northwest North Carolina

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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