ComplaintsforDunn-Benson Flooring Center
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Complaint Details
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Initial Complaint
03/08/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
We purchased flooring and had it installed by this company. The flooring is completely falling apart and we have spoken to the owner of Dunn Benson Flooring multiple times about the issue since May of 2022. He keeps saying he will send someone out to look at the floor to determine if it is an installation or product issue (the floor has a warranty). Even though he's told us this every time we've talked to him, no one has been out. We have exhausted every effort to get the issue resolved but the owner refuses to do anything.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.