Business ProfileforRV One Superstore

RV ONE superstore/ Blue Compass RV in ***************. Sale of the rig was great but the moment we drove it off the lot ALL service stopped. They are supposed to bring the rig in 60-90days after purchase to fix any issues that have arrive since the purchase. We contacted them multiple times about getting the rig in for cosmetic repairs 60,90,120, etc. no response from the service department. We bought in March 23. Finally in October 23 we called them and said, we are already up here in ******* with the camper, we are dropping it off since you have failed to return calls Cosmetic small fixes and winterizing(since we didnt know how long it would be there). We were told 2 months turn around for pickup. Every two weeks for 6 MONTHS!! My husband or I called about getting our rig back and an estimated finish time. ****, who was the service manager at the time did NOTHING to the camper for 5 months! Let it sit in the service lot. Now he has moved up to sales and is now selling RVs when he couldnt do his job as service manager!We were told we could pick the rig up first weekend of February and my Husband called the day before scheduled pickup to be told they have a NEW service manager and the parts department ordered the WRONG PARTS and its no longer ready for pickup! How is that possible considering we were ALREADY SCHEDULED for pickup the following day if the work still hasnt been done!!! We were in ******* on Thursday for medical treatment so we stopped in to talk to someone about the complete lack of professionalism and service. We talk to them and explain that we are getting the camper today(Saturday March 2)no exceptions!My husband drives up there to get the camper today and not only was it NEVER WINTERIZED, they broke our faucet in the kitchen , the seal in the toilet and we have no idea how many more lines are damaged due to their lack of due diligence. Almost NONE of the warranty work was done and they are STILL making excuses as to why.