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          Tweetsie Railroad has 1 locations, listed below.

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            Business ProfileTweetsie Railroad

            Amusement Parks

            Contact Information

            300 Tweetsie Railroad Ln

            Blowing Rock, NC 28605-9787

            Visit Website
            (828) 264-9061

            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 67

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Wild West Theme Park with rides, historic steam locomotives, live shows and other entertainment, gem mine, zoo and places to eat and shop.

            Business Details

            Location of This Business
            300 Tweetsie Railroad Ln, Blowing Rock, NC 28605-9787
            BBB File Opened:
            5/29/2003
            Years in Business:
            67
            Business Started:
            5/1/1957
            Business Started Locally:
            5/1/1957
            Business Incorporated:
            9/4/1956
            Type of Entity:
            Corporation
            Alternate Business Name
            • Tweetsie Railroad, Inc.
            Business Management
            • Mr. Chris Robbins, Vice President/General Manager
            Contact Information

            Principal

            • Mr. Chris Robbins, Vice President/General Manager

            Customer Contact

            • Mr. Chris Robbins, Vice President/General Manager
            Additional Contact Information

            Fax Numbers

            • (828) 264-2234
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/30/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            I purchased 4 tickets for Tweetsie railroad 5:30 PM train ride and amusement park for December 30, 2022 Confirmation Number: ************ on 9/13/22. On Dec 30, 2022 there was inclement weather and I requested a full refund on my tickets via phone call to Tweetsie railroad ticket orders 1877 8933874..(message left without a callback) and in person. I showed up at 5PM and spoke to a blond woman with long hair at will call and I explained my concern regarding he inclement weather and I was denied a refund. Rather than throw away 174.00 I reluctantly entered the park and boarded the train. Half of the Christmas display lights along the train trail were turned off. NONE of the rides were available to ride, because of the weather. The majority of the park was unavailable due to the inclement weather. I should have been granted my refund without question. I am formally requesting a full refund for my tickets of 174.00 to the original form of payment.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            andre f.

            10/12/2021

            I had made last minute plans online. The website was confusing and i ordered the wrong tickets. My family and i were not going to be able to attend the function as planned. I spoke with Debra in Customer Relations/Ticketing and she was more than helpful. She tried to reschedule our plans to a later date unfortunately my family plans vacations a year in advance as we work for the government. Debra was awesome to deal with and her assistance was greatly appreciated.

            Local BBB

            BBB® of Central and Northwest North Carolina

            More Info on Local BBB

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