Business ProfileforMiller Well Drilling

In March 2021, Miller Well drilled a well on my property that was being developed for a residence. In June 2023 Miller Well came out to install my pump in my well. The well had been sitting dormant for two years as Miller refused to come out and finish the well until there was permanent power at the residence. In June when they did come out to install the pump, they advised they had an obstruction at 350 feet. The total depth of the well they drilled was alleged to be 500 feet. They further advised that they needed to come back with their video equipment to determine the source of the obstruction. They then stated that their video equipment was broken and would be repaired the following week. at this point, I had moved into the residence and was now without water for estimated to be approximately one week. The week passed and I had no contact for Miller. I reached out to them and was advised the camera had not been repaired and was sent back to the factory. It would be out at least another two weeks. I again reminded them that I was living in the residence and had no water was there someone else they could call to use their video equipment. Miller advised me know they were the only ones in the area with video equipment. Towards the end of June with no resolution in sight from Miller, I reached out to ****** well. They came out and resolved my problem, installing a pump and providing me with water within five days of reaching out to them. All this time no contact from Miller. Once I had water at the residence, I reached out to Miller and advised him I no longer needed their services and to please come get the equipment they had at my house. They did retrieve, said equipment. I requested a refund of the $2500 deposit they had. In an email they acknowledged they would return some of the deposit, but insisted on keeping some of it for their labor to originally attempt to install my pump. As of this date, I have still not received a refund.