ComplaintsforSR Construction
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Complaint Details
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Initial Complaint
08/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On March 25, 2024, we hired *********************** to complete some home maintenance, replace some doors, etc. Paid him $7490 in. checks and VENMO. After four months we have nothing but excuses. No materials. No work done.Business response
09/11/2024
** This response was provided verbally to the BBB**
I have refunded the full amount of money client paid for some special order doors that failed to deliver. I consider the matter resolved.
Customer response
09/12/2024
I am rejecting this response because:
*********************** of SR construction only refunded $6000 of the $8000 we gave him. He lied for 4 months that he ordered doors and a back deck support. He only refunded the $6000 ( in two installments of $4000 then $2000) after we notified the sheriff and the opened an investigation. The only reason we are not pursuing legal action is because the lawyer would cost more than the return. This company has committed fraud and failure to perform all throughout our area. He lied to us for months and still owes us $2000. Plus his workers took down gutters and downspouts and ruined them. They made a mess of our backyard and removed a working drainage system. I would not recommend him to hang a picture.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.