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ComplaintsforHome Inspection Professionals-HIP, LLC
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Complaint Details
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Initial Complaint
01/11/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I hired this company to complete a home inspection for a home I purchased. Due to their negligence, errors and lack of knowledge, they missed a lot of important items on the inspection that should not have been missed and that have cost me a lot of money. I am looking for my money back that I had paid for the inspection and for the repairs that they missed. I have tried contacting the company for 3 weeks with no response. They do not answer their phone or emails.Business response
02/27/2023
We have spoken to the client via email and by phone. Our insurance sent the client a response 2/20 at 10:22 am. We have revisited the property, sent numerous emails, and notified our insurance of this issue and waiting to hear from the homeowners since the determination has been made. Thank you, HIP Team
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Contact Information
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | 9:00 AM - 5:00 PM |
SuSunday | 12:00 PM - 4:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.