Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Barber Heating & Air, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBarber Heating & Air, Inc.

    Heating and Air Conditioning
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 12/29/2022

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Air Conditioning Contractor, Heating and Air Conditioning, Commercial Refrigeration

    Business Details

    This is a multi-location business.

    Find a Location

    Barber Heating & Air, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1620 W Webb Ave, Burlington, NC 27217-1140
      BBB File Opened:
      1/26/2007
      Years in Business:
      36
      Business Started:
      1/1/1988
      Business Incorporated:
      7/29/2004
      Accredited Since:
      12/29/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 32841 for this business, issued by Plumbing, Heating & Fire Sprinkler Contractors, NC State Board of Examiners of. The expiration date of this license is 12/31/2024.

      These agencies may include:

      Plumbing, Heating & Fire Sprinkler Contractors, NC State Board of Examiners of

      1109 Dresser Ct.

      Raleigh NC 27609

      (919) 875-3612

      BBB records show a license number of L.04570 for this business, issued by North Carolina State Board of Refrigeration Examiners. The expiration date of this license is 12/31/2024.

      These agencies may include:

      North Carolina State Board of Refrigeration Examiners

      1027 US 70 Hwy W, Suite 221

      Garner NC 27529

      (919) 779-4711

      Fax: (919) 7794733

      http://www.refrigerationboard.org/index.html

      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Mr. Jeremiah T Barber, President
      • Mr. Andrew Routh, Marketing Director
      Contact Information

      Customer Contact

      • Mr. Andrew Routh, Marketing Director
      Additional Contact Information

      Fax Numbers

      • (336) 226-4929
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joy (Ruth) W

      5 stars

      11/01/2023

      Ok the first cold day and my hvac stopped delivering heat even though the thermostat was reporting that the heat was being delivered and that the fan was running. But upon further investigation I discovered that the fan was not working so no circulation. I immediately called my hvac service provider, Barbers Heating & Air, explained the problem and was praying that they had a technician available to troubleshoot and fix the problem. Luckily it wasn't long before the technician, Cody S****, arrived at the house. It didn't lone before he identify the problem and it wasn't good news. When he measured the voltage being delivered to the house from Duke Energy it was much higher than it should have been and had burned out the fan. Cody explained that the part had to be ordered and it would probably take a couple of days to get it but after making an inquiry he found that there was one in stock and he quickly went to pick it up in preparation for installation after Duke Energy deemed it safe. Needless to say it was after hours when Duke gave the green light to do this and Cody's day was done. I called to see if there was anyway I could get the unit up and running tonight given the fact that thetemp erature was going to be in the twenties tonight. The young lady who returned my call, whose name sadly I did not get went to work immediately. The on call technician was already on a call so the owner was contacted and the owner authorized Cody to come back out to install the part. Hallelujah!!!!! It is said that team work makes the dream work and this was clearly demonstrated by the Barber Heating & Air staff and certainly speaks to their success. Thanks to Cody and all involved who went the extra mile to see that I have a warm home tonight. Your caring, compassion, expertise and going that extra mile is greatly appreciated and this is why I trust you with the service of my hvac. I am very, very grateful . Your service far exceeds 5 stars

      Barber Heating & Air, Inc. Response

      11/02/2023

      Thank you so much for your review. We are so glad that we could help Sincerely, Jeremy B***** President

      Local BBB

      BBB® of Central and Northwest North Carolina

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.