ComplaintsforRush Auto Sales, Inc.
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Complaint Details
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Initial Complaint
09/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My wife and I purchased a **** ***** xb from this business and we made the first payment, and the title has not been changed into our name and Dmv has no record of title application been done, and the temporary tags are expired and we paid the first payment of 215 dollars.Business response
09/09/2023
Title is in the finance company's name not the customer. The Title would be switched into customer name once they pay off the loanInitial Complaint
04/30/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Me and my wife purchased a SUV A Tahoe to be exact they ( April 15th 2022 ) they told us everything was good with the car whenever we drove it home the very next day we heard a squeaking noise from the driver side front tire and then I checked it out there is a big hole in the shock . they told me they would fix it they gave me a three month warranty but when I took the car back up there to get it fixed they told me they had fixed it but they didn’t even touch it and then later I found out from a friend that knows these people said I had an attitude with them so they decided not to fix it but yet when they called me to come and pick it up they told me they fix the problem and nothing was wrong. This is very wrong I Paid $33,000 For a vehicle that was falsely advertised.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.