Business ProfileforBuddy's Services, LLC

We met with business owner, Justin D***** on 3/17/22 to discuss yard clean up and some rock addition to the landscape. He quoted $1200 for the clean up and $2800 for the rocks. We passed on the rock work but agreed to the clean up. We were told that 1/2 down was required to set a date. We chose 4/18/22 since we were out of town and wanted to be present when the work was done to our property. It rained 4/18 and since then I have called at least 5 times to reschedule, each time stating we must be home for their work to be done. Twice we were told they would come that day when I called in the morning. We waited until 2 pm, called and were told they would not be coming due to delays. We have medical appointments many afternoons and other obligations. Yesterday, Justin called about 6 pm and argued with my husband, was disrespectful to his elders and told me the job was not rocket science. He said he would send a refund "when he felt like it". Then proceeded to send angry and rude texts to my phone. Today he said his lawyer advised no refund is due us since he would do the "8 man hour job", just a fill in job, when HE chooses. We have to commit to being home from 7am to 7 pm to "babysit" the job. He scheduled us on 5/6/22 without our agreement. We are now well beyond the 30 day contract period. His unsigned contract states he can charge more if the job warrants it or takes longer than 8 hours. I was told by a staff member that several employees were let go and work had to be redone, which caused delays to my job. This does not instill any confidence in Justin or his workers. We paid $600 in good faith and feel angry and cheated. I don't care about his online reviews, I want our hard earned money back. I have filed a dispute with my credit card company also. I think an A+ rating is totally unwarranted when a young business owner can treat seniors in this manner. Thank you for helping us resolve this issue. ***********