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Find a Location

KLS Custom Landscaping and Hardscape has 1 locations, listed below.

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    Business ProfileforKLS Custom Landscaping and Hardscape

    Landscape Contractors

    Additional business information

    Additional Info:
    Mail sent to the business on 07/14/2022 was returned by the U.S. Postal Service as Forwarding Order Expired.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Cameron, NC 28326
    BBB File Opened:
    7/12/2022
    Business Management
    • Business Owner
    Contact Information

    Principal

    • Business Owner

    Customer Contact

    • Business Owner

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/12/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    On 17 June KLS cam and gave me a quote of $1100 to extend my patio in the backyard. On 19 June KLS text me to say they would come Tuesday 21 Jun to form for the concrete. They came and finished the frame and I paid a deposit of $600 for the concrete. KLS state the concrete would be poured on Thursday 23 Jun and the remainder of the balance would be due of $500. KLS text me on23 Jun and stated they would be there for the concrete at 10. I had to leave for an appt so I paid the balance of $500 to KLS just as the concrete truck was pulling up. KLS sent me a text with pictures and stated were done but came up a little short on the concrete and they made it work. KLS state they would be back tomorrow 24 Jun to cut expansion points and remove forms. I asked about the missing piece that had no concrete and KLS stated they would use bags of concrete to fill it in because they were short. On 24 Jun I asked when KLS would finish the job and KLS stated they would not be able to come back until Monday 27 Jun. ON 27 Jun I text about completing the job and KLS stated it was raining and they would have to wait. At this time, I informed KLS there was a dip in the middle of the concrete. KLS showed up on 29 Jun and cut the lines and removed the frame. KLS stated they saw the dip and I asked how would he fix it. He stated he would have to dig it up and repour and would pour the area that was left unfinished. He stated they would be back that evening. On 6 Jul I sent a text to KLS because they had not returned about when the job would be finished and have heard nothing from them. On 11 July I called and left a voicemail and have heard nothing from them.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Eastern Carolinas

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