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Business ProfileforCarolina Beach Realty
At-a-glance
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Business Details
- Location of This Business
- 1009 Lake Park Blvd N STE 3B, Carolina Beach, NC 28428-4852
- BBB File Opened:
- 8/15/2007
- Years in Business:
- 24
- Business Started:
- 10/1/1999
- Business Started Locally:
- 11/14/2017
- Business Incorporated:
- 10/1/1999
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of C28932 for this business, issued by North Carolina Real Estate Commission
These agencies may include:
North Carolina Real Estate Commission
PO Box 17100
Raleigh NC 27619
BBB records show a license number of 337113 for this business, issued by North Carolina Real Estate CommissionThese agencies may include:
North Carolina Real Estate Commission
PO Box 17100
Raleigh NC 27619
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Pleasure Island Properties, Inc.
- Business Management
- JAMIE LYNN JOHNSON, Director Of Owner Relations
- Contact Information
Customer Contact
- JAMIE LYNN JOHNSON, Director Of Owner Relations
- Additional Contact Information
Phone Numbers
- (868) 472-0025Other Phone
- (877) 456-4311Other Phone
Website Addresses
- (868) 472-0025
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Alex D
12/26/2022
When I reserved this house, months ago, one of my questions was the hot tub. I verified it worked and would be working. I was assured it was and would be clean and ready to use. Needless to say, the hot tub was neither clean or working. I called for maintenance, he showed up several hours later, determined the pump was bad, and told us he would have his office pick one up and he would install Sunday. So at this point we were 3 days without the hot tub, but he never showed back up the remaining time we were there. No call or communication from Carolina Beach Realty.
Our first impression was the dead cockroach on the kitchen floor.
The top 4th floor deck had multiple very soft floor planking, looked like 1 plank had been replaced, but no others.
The grill needs to be replaced, plenty of gas but never got over 150 temp.
The elevator was very iffy, I had to reset the circuit breaker multiple times because it would not leave the 2nd floor.
The pots and skillets for cooking were Teflon, but very scratched, they need to be replaced.
The water had an extremely nasty smell of rotten eggs (sulfer) that never went away. I am used to beach water, but this was extreme. Maybe a filter system would help?
When 1 person showered, the whole house reeked.
The biggest issue is I received zero communication from them, only when I called. I am now on day 6, and yet to have a call back to discuss this, even after multiple calls from me. They assured me they would call to discuss these issues but never did.
As I see online, Carolina Beach Realty has a history of bad customer service.
Is this how ********************** is with all of their customers and properties?
We are already planning this years vacation there, will definitely never use Carolina Beach Realty again.
Thank you,
*****
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