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ComplaintsforHeffner Landscaping
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Complaint Details
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Initial Complaint
10/20/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
A contract was signed and paid for the amount of 2,700 which I paid in full for this portion of the contract monthly landscape care. Check #**** dated 3/30/21 which also included installation of landscaping (completed and not disputing). The contract states that I could cancel service with a 90 day notice for the monthly care. Both an email and letter was sent to the company to cancel service. ***** Heffner acknowledges receiving this letter dated June 15th 2021. 90 days went by and ended on Sept 15th 2021. I have emailed ***** multiple times about the refund in which I am owed $1687.50. The last email I received from him was dated 9/29/21 that stated "Not yet, we haven't reviewed your account yet to calculate what the refund will be." He acknowledges the refund but has yet to send me the check for the refund, now over thirty days past the 90 day cancelation period.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.