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Find a Location

Brows and Lashes by Dianna has 1 locations, listed below.

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    Business ProfileforBrows and Lashes by Dianna

    Eyebrow Threading

    Additional business information

    Additional Info:
    Mail sent to the business on 05/05/2022 was returned by the U.S. Postal Service.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2739 Nc 55 Hwy STE 302, Cary, NC 27519-6206
    BBB File Opened:
    2/16/2022

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    02/16/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    BBB unable to locate business
    So I went to get my lips done a few Shades Darker from my original lips and it's called lip tinting I spoke to ************ for the first time on the phone I let her know that I wasn't into the pink shade that I wanted my lips to be sort of like a tannish color thinking that tan was darker than pink however I'm very fair skin so I said I wanted be a noticeable difference do you think the pink would be standing out too much or with the darker how I would like it she said to me that we can look at the colors together but I assured her that I definitely wanted my lips to look like I was wearing lipstick she did my lips I paid $450. After healed it looked like I never had the procedure done. I contacted her she said the color was going to get darker if I wait 1 more week which was completely untrue. she then went on to tell me to come in again and pay another $450 in order to get it done for 2nd time I told her I was going to file a complaint I wasn't sure how to do it I am finally filing this complaint against her because I want my money back she obviously had no idea what she was doing she has a lot of certificates and no experience in lip tinting she may have experience in microblading eyebrows and fake lashes but in lip tinting she definitely did not do this correct &when I left that day there was some color on my lips but she advised me it would get very very dark after they heal and then when they healed 5 days later I had no result at all lips were still the same color as if I had never had that painful procedure done I let her know that I was unhappy, asked her to fix it and she expressed to me that I needed to give her a second $450 and have it redone again I was in shock because it's a one-time procedure. I again politely asked her fix it & she told me that I needed to have it done several times for it to work. that is NOT what she said in the beginning or researching lip tinting and since then I HAVE had my lips done one time for $180 and now I have color.

    Customer Reviews

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    BBB of Eastern Carolinas

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