Business ProfileforFive Star Painting- Raleigh Durham/Wake Forest

We hired Five Star Painting two times for interior painting at our house. Both jobs were not completed, unprofessional, poor quality, and we've been alarmed by the outwardly aggressive managers and owner. They are intimidating and bullying, trying to collect final payment on a job that hasn't been completed. Under the first contract, we hired Five Star right after buying our house to do a lead paint encapsulation. We had Five Star do the work immediately after closing and after the work was completed, we sealed off the old part of the house because we were doing renovations to the new part of the house and didn't want construction dust getting into the old part of the house. We agreed with Five Star that they would come back and do the punch list "touch ups" after the renovations were complete in the newer part of the house. We planned on having the newer part of the house painted as well, so they were already coming back. The second contract had Five Star back to do the newer part of the house. After they completed the work, I did a walk though and was completely blown away by the poor quality of work. A large portion of the job was cabinetry and trim and the paint on them was uneven, dripping, and sloppy done. The walls were done haphazardly and the overall house looked unprofessional and bad. The managers came to rhe house to inspect and agreed they never should have left the bathrooms and large pantry in the condition it was in and spent a day trying to fix it. They said to move into the house and see how it looked. They said they wanted to come back for punch list. After moving in, we noticed more deficiencies and poor quality. The job was done so poorly, even after managers agave the crew an additional day, we don't have confidence the company can finish the job. The owner called for final payment. He yelled and was bullying, threatening to put a lien on our property. We want to find a resolution. We don't trust them on our property.