ComplaintsforThe Soleil Bookbindery
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Complaint Details
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Initial Complaint
07/13/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I found ***** Bookbindery on-line, called, talked to *****, and we met probably around May 23, '22 what seemed to be her residence, 1** ****** **** *****, in ****** ****, NC 27517 (which is not the address that's listed for her business.) She talked to my husband and I in the parking lot, making notes on the hood of her car. She was sooo excited about my project ( a biography about ***** **** written by his wife, given to my father by ************ **** with a hand written dedication by her.). She said it would take approximately 2 weeks or maybe more. She said I could send her a check bc I did not have cash or a check on me. I sent her a check on May 26, '22 for $145 in the envelope she had prepared for me with her address. After about a week I sent her a text asking if she had received the check and got no reply. I checked my account and her check never came through. After that I called her many time at ###-###-#### but no one ever answers the phone.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.