ComplaintsforSqueaky Clean of NC, Inc.
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Complaint Details
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Initial Complaint
11/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hired Squeaky Clean of NC to professionally wash my home's windows. The crew improperly used a hard scraper on my windows and ended up putting over a hundred deep, long scratches in brand new and relatively new windows. ***** *****, the owner, came out to survey the damage and promised to get back in touch. Since October 11th he has not answered my polite voice mails or text messages. His email address listed on the website is not a real email and I have no other way of getting in touch with him. We are talking tens of thousands of dollars in damages. I have had an insurance inspector and a 2nd window cleaning company out to survey damage and both concur the scratches are a result of improper cleaning technique using a hard scraper. Photos are difficult to provide because the deep scratches are visible when the sun is shining on the windows, which makes them hard to photograph. According to this contractors website, he is fully bonded and insured, but I do not believe he is licensed, something I failed to notice upon hiring. Please help me with a real email address and company address that is verified.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.