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Find a Location

Take 5 Oil Change has 337 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Take 5 Oil Change

      440 S Church St STE 700 Charlotte, NC 28202-2059

    • Take 5 Oil Change

      4030 Monroe Rd Charlotte, NC 28205-7706

    • Take 5 Oil Change

      1836 W Mallard Creek Church Rd Charlotte, NC 28262-2303

    • Take 5 Oil Change

      9200 Albemarle Rd Charlotte, NC 28227-2624

    • Take 5 Oil Change

      5221 South Blvd Charlotte, NC 28217-2712

    Business ProfileforTake 5 Oil Change

    Auto Lube
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.3/5stars

    Average of 223 Customer Reviews

    Customer Complaints

    763 complaints closed in last 3 years

    390 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Take 5 Oil Change has 337 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Take 5 Oil Change

        440 S Church St STE 700 Charlotte, NC 28202-2059

      • Take 5 Oil Change

        4030 Monroe Rd Charlotte, NC 28205-7706

      • Take 5 Oil Change

        1836 W Mallard Creek Church Rd Charlotte, NC 28262-2303

      • Take 5 Oil Change

        9200 Albemarle Rd Charlotte, NC 28227-2624

      • Take 5 Oil Change

        5221 South Blvd Charlotte, NC 28217-2712

      Headquarters
      440 S Church St STE 700, Charlotte, NC 28202-2059
      BBB File Opened:
      10/4/2019
      Business Incorporated:
      1/5/2017
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Take 5 LLC
      Business Management
      • Mr. Noah Pollack, Manager
      • Mr. Brice Hawkins, Director
      • Ms. Missy McKinley, Senior Vice President
      Contact Information

      Customer Contact

      • Mr. Noah Pollack, Manager
      • Mr. Brice Hawkins, Director
      Additional Contact Information

      Fax Numbers

      • (704) 593-5511
        Primary Fax

      Phone Numbers

      Customer Complaints

      770 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/10/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      7/10/2024 Went to get an oil change at the Take 5 (store #***), they told me at first the my oil was dripping out of the oil pan close to the plug and they didn't know how to fix it. Then they said it started to pour out and I wasn't able to drive it. I had to spend $90 to tow my car 2 minutes down the road to a mechanic and get it checked out. The moment the mechanic lifted my car we both noticed that the guys at the Take 5 location cracked my oil pan. They told me is was very small pin holes and that's why it was leaking. You can see clearly the puncture and crack where my plug goes. I've called multiple times for them to pay to get it fixed, because I should NOT be having to pay for this! No one from that store answers or calls me back. **************** doesn't answer either, after many voicemails I've left. I'm infuriated because this is my only source of transportation. I have a daughter I have to pick up and I also have work I need to get to. THIS NEEDS TO BE RESOLVED NOW!!!!!
      Read More

      Customer Reviews

      223 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mike P

      1 star

      07/19/2024

      Beware of sneaky fees and snake oil salesman. ****** the supposed "manager" was angry and vindictive when I questioned the surcharge placed on my services. He was unable to make a decision and called his supervisor. It was extraordinarily unprofessional and amateurish. I will not be back. They left me unattended for 30 minutes inside a bay. He even threatened to call the cops! Update: ****** called the cops! And this was over a $5 charge. Remarkable. The company conducts business by calling the cops!

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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