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Find a Location

Japan Parts House has 1 locations, listed below.

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    Business ProfileforJapan Parts House

    Auto Parts

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3428 Vane Ct STE A, Charlotte, NC 28206-1500
    BBB File Opened:
    7/29/2019
    Business Management
    • Mr. Tyler Burage, Owner
    Contact Information

    Principal

    • Mr. Tyler Burage, Owner

    Customer Contact

    • Mr. Tyler Burage, Owner
    Additional Contact Information

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/07/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My father purchased a transmission for a 2007 **** freestyle from ***** once we had it installed I did not get 300 miles before the transmission had went back out it is under a warranty but I cannot get him or anybody at that business to answer the phone email or text

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christopher B

    1 star

    09/25/2022

    BEWARE OF TYLER *********************** POWERED TRUCKS LLC JAPAN PARTS HOUSE On 6/14/22 I purchased a New FA20 short block from ***** at business Diesel powered Trucks LLC at address *******************************************************. Mechanic received the block built the engine and the short block fails bearings go out in 58 miles. ******** and ***** go back and forth till the decision of ***** would have complete engine picked up and sent to him for inspection and warranty. On 7/29/22 engine is picked up and shipped to ***** at *************** at *************************. Mechanic and myself were told 2 weeks upon receiving engine it would be completed and built correctly. Engine was received on 8/2/22 at 10:16 AM. ***** inspected an stated my mechanic made an error with engine and that's why the bearings failed, a oil sump plate was not installed. Either way ***************** exchanged short block then 2 weeks turned into 3 weeks and then 4 weeks. On 8/31/22 My mechanic was invoiced ****** for assembly of engine, cleaning of heads and return shipping cost. ******** paid minutes later he was told it would go out that evening. When engine didn't show up in a few days, we requested several times through text message because ***** hardly answered the phone if at all, for a Bill of Lading. We never received one from him. He mentioned Central Freight so we called Central and every other company with nothing coming to us or from him. After a week of this going on, ***** found the engine in his shipping and receiving department sitting there. ***** sent a Bill of Lading to mechanic. ***** stated it will go out that day. It did not go out that day the shipping company came to pick the engine up however there was nothing there for them to get according to there dispatcher, all of a sudden ***** turned engine over by hand and heard the valves out of lash and wanted to inspect. When we finally received a photo of the engine it was not in fact built it was starting to be built just heads

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